Privacy Policy

Last updated: 2 November 2026

Who we are

Two Kingdoms Entertainment Ltd (“we”, “us” or “our”) is responsible for personal information collected through this website and in related business enquiries. For privacy questions or to exercise your rights, email Contact@twokingdomsentertainment.com.

Information we collect

When you contact us, we collect the information you provide, including your name, email address, organisation, enquiry and subsequent correspondence. Our contact form requires your name, email address and enquiry so that we can respond; your organisation is optional. Please avoid including sensitive personal information or confidential project material in an initial enquiry.

Our website providers may also collect technical information such as your IP address, browser and device information, pages visited, referring website and security or diagnostic information. This is collected through hosting systems, cookies and similar technologies. Our form uses Google reCAPTCHA to help prevent spam and misuse.

How and why we use information

We use information to respond to enquiries, assess potential business relationships, maintain correspondence, operate and protect our website, and meet legal obligations. Our usual legal basis is our legitimate interest in communicating with prospective partners and operating a secure entertainment business, balanced against your rights. Where relevant, we may process information to take steps at your request before entering a contract, perform a contract with you, or comply with a legal obligation. Where consent is required, including for certain optional cookies, we rely on consent. Sending an enquiry does not subscribe you to marketing.

Who receives information

Information may be accessed by authorised members of our team and service providers who support our website, forms, email, IT and security, including Squarespace and Google reCAPTCHA. We may share relevant information with professional advisers or authorities where necessary for legal obligations or to establish, exercise or defend legal claims. We do not sell personal information.

International transfers

Our service providers may process information outside the United Kingdom, including in the United States. Where required, transfers are protected by an applicable adequacy decision or approved contractual safeguards, including relevant UK transfer terms. Contact us for further information about the safeguards applicable to your information.

How long we keep information

We retain enquiry and correspondence records for as long as reasonably needed to respond, follow up and manage any resulting business relationship. We consider the nature of the enquiry, the time since our last meaningful contact, and any legal, accounting or claims-related requirements. We review records and delete or anonymise information when it is no longer required. Technical records are retained according to their operational and security purpose and the relevant provider’s retention arrangements.

Cookies and website services

Squarespace and other embedded services may use cookies or similar technologies for essential functionality, security and website measurement. You can manage cookies through your browser and, where displayed, the website’s cookie preference controls. Blocking some cookies may affect functionality. Read Squarespace’s Privacy Policy and Google’s Privacy Policy for information about their processing.

Security

We use reasonable technical and organisational measures to protect personal information. No internet transmission or storage system can be guaranteed completely secure.

Your rights

Depending on the circumstances, you may request access to your information, correction, deletion, restriction of processing or transfer of information to you or another organisation. You may object to processing based on legitimate interests and to direct marketing. Where processing relies on consent, you can withdraw it at any time without affecting earlier lawful processing. Some rights are subject to legal conditions and exemptions. Contact us using the email above; we may need to verify your identity before responding.

You can complain to the UK Information Commissioner’s Office at ico.org.uk, or to your local data protection authority where applicable. You may contact us first so we can try to resolve your concern.

Other information

This website is intended for professional and business audiences and is not directed at children. We do not use website enquiry information to make solely automated decisions with legal or similarly significant effects. External websites have their own privacy policies. If we collect information for a materially different purpose, we will provide further privacy information as required.

Changes to this policy

We may update this policy to reflect changes to our activities, services or legal requirements. The date above shows when it was last updated.